Refunds and Returns

1. Nature of Investment

Investment participation in Falah Ventures projects involves the deployment of capital into real-world assets or businesses. Unlike a retail purchase, an investment commitment is generally active for the entire duration of the project term.

2. Cancellation and Withdrawal

• Before Approval: You may request a cancellation of your investment application before it has been formally approved by the administrative team. In such cases, the full amount (minus any third-party transaction or banking fees) will be returned to your original source of payment within 7–14 business days.
• After Approval & Deployment: Once an investment application is approved and a certificate is issued, the funds are considered committed and deployed. Refunds or early withdrawals are not possibleduring the project lifecycle unless explicitly stated in the project-specific agreement.

3. Project Non-Performance

Returns on investment are subject to the performance of the underlying project. In the event of a project failing to commence, Falah Ventures will initiate a return of the principal investment amount to all participants, subject to the liquidation of any assets acquired for the project and applicable Shariah guidelines on loss distribution.

4. Administrative Fees

Any administrative or platform fees charged at the time of investment are generally non-refundable, as they cover the costs of KYC verification, legal documentation, and onboarding.

5. Dispute Resolution

In the event of a dispute regarding a refund or investment return, the matter shall be referred to our internal compliance committee. If a resolution is not reached, the matter will be settled in accordance with the arbitration process outlined in our Terms and Conditions.